Terms of Service

Last updated: December 2024

Service Agreement

By engaging Cermak Air Duct Cleaning for services, you agree to these terms and conditions. Our services include air duct cleaning, dryer vent cleaning, HVAC sanitization, and mold remediation.

All services are provided by licensed and insured technicians in accordance with industry standards and local regulations.

Scheduling and Cancellation
  • Service appointments are scheduled based on availability
  • We provide estimated arrival times and will contact you if delays occur
  • Cancellations must be made at least 24 hours in advance
  • Emergency services may be subject to additional fees
  • Weather conditions may require rescheduling for safety reasons
Pricing and Payment
  • Free estimates are provided for all services
  • Final pricing is confirmed before work begins
  • Payment is due upon completion of services
  • We accept cash, check, and major credit cards
  • Additional work discovered during service requires approval
Service Guarantee

We guarantee 100% satisfaction with our services. If you are not completely satisfied with our work, we will return to address any concerns at no additional charge.

Our guarantee covers workmanship and service quality. Normal wear and system operation after cleaning are not covered under this guarantee.

Liability and Insurance

Cermak Air Duct Cleaning is fully licensed and insured. We carry general liability and workers' compensation insurance to protect our customers and employees.

Our liability is limited to the cost of services provided. We are not responsible for pre-existing conditions or damage not directly caused by our services.

Customer Responsibilities

Customers are responsible for:

  • Providing safe and clear access to HVAC systems
  • Disclosing any known hazards or special conditions
  • Ensuring pets are secured during service
  • Providing accurate contact information for scheduling
  • Being present or designating an authorized representative during service
Dispute Resolution

Any disputes arising from our services will be resolved through good faith negotiation. If resolution cannot be reached, disputes will be handled according to Texas state law in Tarrant County courts.

Contact Information

For questions about these terms or our services, contact us:

Cermak Air Duct Cleaning

9020 Benbrook Blvd, Benbrook, TX 76126

Phone: (817) 286-6250

Email: info@cermakairductcleaning.com